FAQ

1. How can I contact you?

You can reach us by sending an email to revivoryshop@gmail.com. We strive to respond to all inquiries within 24 hours.

2. Can I get a refund on my products?

Yes, we offer a 14-day return policy. If you are not satisfied with your purchase, you can request a refund within 14 days of receiving your item. Please refer to our refund policy for more details.

3. Where are the products sourced from?

Our products are sourced from various suppliers and manufacturers around the world. We work closely with our partners to ensure that all products meet our quality standards.

4. How long does shipping take?

Shipping times may vary depending on your location and the product you have ordered. On average, you can expect your order to arrive within 7-14 business days. Please note that international orders may take longer to arrive due to customs clearance.

5. Do you offer free shipping?

Yes, we offer free shipping on all orders.

6. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment.

7. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience.

8. Are my payment details secure?

Yes, we take the security of your payment information seriously. We use industry-standard encryption technology to protect your personal and financial information during the checkout process.

9. Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts for larger orders. Please contact us at revivoryshop@gmail.com for more information and to discuss your specific requirements.

10. Can I cancel or change my order?

If you need to cancel or make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified.

Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To start a return, please contact us at revivoryshop@gmail.com. Please refer to our refund policy for more information on the return process and eligibility.